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Medallion GuaranteeUS Branch Directory & Rules Matrix
Verified Metropolitan Hubs Directory

All Published Cities Directory

Browse verified physical bank and credit union branch directories across the 100 largest US metropolitan markets. Every city includes street addresses, branch manager telephone numbers, 6-month account seasoning rules, and an interactive bank search dropdown.

100 Published Metros
8,129 Audited Branches
32 States Represented
100% Free Public Access

Alabama

AL
2 Metros•96 Physical Branches

Birmingham, AL

61 Branches
7 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Fifth Third Bank, Huntington National Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Mobile, AL

35 Branches
6 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Huntington National Bank, JPMorgan Chase Bank, PNC Bank...

View All Branches & Rules→Street Addresses & Phone

Arizona

AZ
6 Metros•423 Physical Branches

Phoenix, AZ

150 Branches
13 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

America First Credit Union, BMO Bank, Bank of America...

View All Branches & Rules→Street Addresses & Phone

Tucson, AZ

90 Branches
9 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Scottsdale, AZ

58 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Desert Financial Credit Union...

View All Branches & Rules→Street Addresses & Phone

Mesa, AZ

54 Branches
12 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

America First Credit Union, BMO Bank, Bank of America...

View All Branches & Rules→Street Addresses & Phone

Chandler, AZ

37 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Desert Financial Credit Union...

View All Branches & Rules→Street Addresses & Phone

Glendale, AZ

34 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

America First Credit Union, BMO Bank, Bank of America...

View All Branches & Rules→Street Addresses & Phone

California

CA
9 Metros•833 Physical Branches

Los Angeles, CA

184 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Citibank...

View All Branches & Rules→Street Addresses & Phone

San Diego, CA

166 Branches
15 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Citibank...

View All Branches & Rules→Street Addresses & Phone

San Francisco, CA

134 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Citibank...

View All Branches & Rules→Street Addresses & Phone

San Jose, CA

102 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Citibank...

View All Branches & Rules→Street Addresses & Phone

Sacramento, CA

88 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Citibank...

View All Branches & Rules→Street Addresses & Phone

Fresno, CA

45 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Citibank...

View All Branches & Rules→Street Addresses & Phone

Irvine, CA

43 Branches
9 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Citibank...

View All Branches & Rules→Street Addresses & Phone

Long Beach, CA

36 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Citibank...

View All Branches & Rules→Street Addresses & Phone

Oakland, CA

35 Branches
8 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Citibank...

View All Branches & Rules→Street Addresses & Phone

Colorado

CO
4 Metros•246 Physical Branches

Denver, CO

102 Branches
12 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Huntington National Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Aurora, CO

51 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Littleton, CO

33 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Delaware

DE
1 Metro•39 Physical Branches

Wilmington, DE

39 Branches
8 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citizens Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

District of Columbia

DC
1 Metro•138 Physical Branches

Washington, DC

138 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citibank, Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Florida

FL
14 Metros•1,063 Physical Branches

Miami, FL

179 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citibank, Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Jacksonville, FL

133 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Orlando, FL

127 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Tampa, FL

124 Branches
13 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Fifth Third Bank...

View All Branches & Rules→Street Addresses & Phone

Naples, FL

80 Branches
16 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Sarasota, FL

64 Branches
12 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Fifth Third Bank...

View All Branches & Rules→Street Addresses & Phone

Boca Raton, FL

52 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citibank, Fifth Third Bank...

View All Branches & Rules→Street Addresses & Phone
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citibank, Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Fort Myers, FL

50 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Bradenton, FL

48 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Fifth Third Bank...

View All Branches & Rules→Street Addresses & Phone
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citibank, Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Clearwater, FL

42 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Ocala, FL

34 Branches
9 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Georgia

GA
3 Metros•218 Physical Branches

Atlanta, GA

128 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Delta Community Credit Union, Fifth Third Bank...

View All Branches & Rules→Street Addresses & Phone

Marietta, GA

51 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Delta Community Credit Union, Fifth Third Bank...

View All Branches & Rules→Street Addresses & Phone

Alpharetta, GA

39 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Delta Community Credit Union, Fifth Third Bank...

View All Branches & Rules→Street Addresses & Phone

Idaho

ID
1 Metro•46 Physical Branches

Boise, ID

46 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

America First Credit Union, Bank of America, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Illinois

IL
1 Metro•303 Physical Branches

Chicago, IL

303 Branches
9 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Citibank...

View All Branches & Rules→Street Addresses & Phone

Indiana

IN
1 Metro•115 Physical Branches

Indianapolis, IN

115 Branches
8 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Fifth Third Bank...

View All Branches & Rules→Street Addresses & Phone

Kentucky

KY
2 Metros•144 Physical Branches

Louisville, KY

101 Branches
6 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Lexington, KY

43 Branches
6 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Maryland

MD
1 Metro•104 Physical Branches

Baltimore, MD

104 Branches
8 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, JPMorgan Chase Bank, M&T Bank...

View All Branches & Rules→Street Addresses & Phone

Massachusetts

MA
1 Metro•69 Physical Branches

Boston, MA

69 Branches
8 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citizens Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Michigan

MI
2 Metros•108 Physical Branches

Detroit, MI

63 Branches
7 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citizens Bank, Fifth Third Bank...

View All Branches & Rules→Street Addresses & Phone

Grand Rapids, MI

45 Branches
5 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Minnesota

MN
1 Metro•43 Physical Branches

Minneapolis, MN

43 Branches
6 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Missouri

MO
1 Metro•59 Physical Branches

Saint Louis, MO

59 Branches
7 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, First Citizens Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Nebraska

NE
1 Metro•50 Physical Branches

Omaha, NE

50 Branches
6 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, First Citizens Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Nevada

NV
3 Metros•243 Physical Branches

Las Vegas, NV

161 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

America First Credit Union, BMO Bank, Bank of America...

View All Branches & Rules→Street Addresses & Phone

Henderson, NV

44 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

America First Credit Union, BMO Bank, Bank of America...

View All Branches & Rules→Street Addresses & Phone

Reno, NV

38 Branches
9 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

America First Credit Union, BMO Bank, Bank of America...

View All Branches & Rules→Street Addresses & Phone

New Mexico

NM
1 Metro•62 Physical Branches

Albuquerque, NM

62 Branches
9 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

America First Credit Union, BMO Bank, Bank of America...

View All Branches & Rules→Street Addresses & Phone

New York

NY
7 Metros•777 Physical Branches

New York, NY

277 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Bethpage Federal Credit Union, Citibank...

View All Branches & Rules→Street Addresses & Phone

Brooklyn, NY

204 Branches
8 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citibank, Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Bronx, NY

82 Branches
8 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citibank, Citizens Bank...

View All Branches & Rules→Street Addresses & Phone
3 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Citibank, Citizens Bank, JPMorgan Chase Bank

View All Branches & Rules→Street Addresses & Phone
7 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citibank, Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Rochester, NY

45 Branches
5 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citizens Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Buffalo, NY

39 Branches
5 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citizens Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

North Carolina

NC
4 Metros•346 Physical Branches

Charlotte, NC

163 Branches
12 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Raleigh, NC

99 Branches
12 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Greensboro, NC

46 Branches
8 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, First Citizens Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Durham, NC

38 Branches
9 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Ohio

OH
6 Metros•414 Physical Branches

Cincinnati, OH

136 Branches
7 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Columbus, OH

103 Branches
7 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Cleveland, OH

65 Branches
9 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citizens Bank, Fifth Third Bank...

View All Branches & Rules→Street Addresses & Phone

Akron, OH

39 Branches
7 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Citizens Bank, Fifth Third Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Toledo, OH

38 Branches
6 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Citizens Bank, Fifth Third Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Dayton, OH

33 Branches
7 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Oregon

OR
1 Metro•100 Physical Branches

Portland, OR

100 Branches
8 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Pennsylvania

PA
2 Metros•274 Physical Branches

Philadelphia, PA

177 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citizens Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Pittsburgh, PA

97 Branches
6 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citizens Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

South Carolina

SC
2 Metros•96 Physical Branches

Greenville, SC

52 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Columbia, SC

44 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Tennessee

TN
3 Metros•193 Physical Branches

Nashville, TN

101 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Memphis, TN

50 Branches
6 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Huntington National Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Knoxville, TN

42 Branches
7 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Texas

TX
11 Metros•1,056 Physical Branches

Houston, TX

315 Branches
12 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Dallas, TX

167 Branches
13 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

San Antonio, TX

149 Branches
12 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citibank, Fifth Third Bank...

View All Branches & Rules→Street Addresses & Phone

Austin, TX

126 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Fort Worth, TX

77 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Plano, TX

45 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Katy, TX

40 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

El Paso, TX

37 Branches
6 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, JPMorgan Chase Bank, Navy Federal Credit Union...

View All Branches & Rules→Street Addresses & Phone

Arlington, TX

34 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, Huntington National Bank...

View All Branches & Rules→Street Addresses & Phone

Spring, TX

33 Branches
8 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, First Tech Federal Credit Union, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Frisco, TX

33 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Fifth Third Bank, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Utah

UT
1 Metro•69 Physical Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

America First Credit Union, BMO Bank, Bank of America...

View All Branches & Rules→Street Addresses & Phone

Virginia

VA
4 Metros•185 Physical Branches

Richmond, VA

57 Branches
7 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, First Citizens Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone

Alexandria, VA

48 Branches
10 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citizens Bank, JPMorgan Chase Bank...

View All Branches & Rules→Street Addresses & Phone
7 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, JPMorgan Chase Bank, Navy Federal Credit Union...

View All Branches & Rules→Street Addresses & Phone

Arlington, VA

36 Branches
11 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

Bank of America, Citibank, Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Washington

WA
2 Metros•170 Physical Branches

Seattle, WA

129 Branches
9 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, Boeing Employees Credit Union (BECU)...

View All Branches & Rules→Street Addresses & Phone

Vancouver, WA

41 Branches
9 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone

Wisconsin

WI
1 Metro•47 Physical Branches

Milwaukee, WI

47 Branches
8 participating banks•SEC Rule 17Ad-15

Key Institutions On-Site:

BMO Bank, Bank of America, First Citizens Bank...

View All Branches & Rules→Street Addresses & Phone
Crucial Branch Advisory

Before You Visit Any Bank in These Cities:

Remember that standard tellers cannot stamp securities paperwork. Only licensed branch managers or designated officers holding an active Medallion surety die (Prefixes A through F) may execute guarantees. Always telephone your local branch first to confirm the guarantor is on duty today.